Where conversations about financial negotiations begin
Starting a dialogue about business finance shouldn't feel like filling out paperwork. We're here to discuss your specific situation and explore how structured negotiation strategies might fit what you're working toward.
Direct channels
Voice Connection
Written Correspondence
Physical Location
59 Zesfontein Rd, Petit
Benoni, 1501
South Africa
Response rhythm
We typically circle back within 18–24 hours on business days. Complex inquiries requiring deeper analysis may take 48 hours.
Outline your scenario
Share what's happening with your business finances right now. The more context you provide, the more precisely we can address your actual needs rather than generic situations.
What happens after you reach out
Initial acknowledgment
You'll hear from someone on our team confirming we've received your message and providing an estimated timeframe for substantive response.
Preliminary analysis
We review your situation against comparable scenarios we've encountered. If additional context would help, we'll ask specific questions.
Structured discussion
We schedule a detailed conversation — usually 45 to 60 minutes — where we explore your options and determine if our approach aligns with your needs.
Different ways to connect depending on what you need
Not everything requires a formal inquiry. Sometimes you just need a quick answer, or you're researching before committing to a conversation. Here's what makes sense for different situations.
Immediate questions
When you need a straightforward answer about how we work or whether something falls within our scope.
Phone during business hours gets you the fastest response. Email works if you want a written record you can reference later.
Exploring possibilities
You're not ready to commit but want to understand what working together might look like.
Check our Blog for case analyses and negotiation frameworks we've used. Gives you context before any formal discussion.
Complex situations
Multiple stakeholders, interconnected financial obligations, or urgent deadlines creating pressure.
Use the detailed form above. The more specifics you provide initially, the less back-and-forth we need before we can offer meaningful guidance.
Learning our methodology
You want to understand our approach before deciding if it matches your business philosophy.
Visit our Learning Program page to see how we structure financial negotiations and what principles guide our recommendations.
How different inquiry types get handled
| Inquiry Nature | Typical Response Time | What You'll Receive |
|---|---|---|
| General information requests | 4–8 business hours | Direct answers to specific questions, relevant resource links if deeper exploration helps |
| Service scope clarification | 12–18 business hours | Detailed explanation of whether your situation aligns with our capabilities, alternative suggestions if not |
| Preliminary situation assessment | 24–36 hours | Initial analysis identifying key factors, suggested next steps, questions to refine understanding |
| Formal engagement inquiry | 36–48 hours | Structured proposal outlining approach, timeframe expectations, resource requirements |
| Urgent financial deadline | 2–4 hours | Immediate availability assessment, expedited preliminary review if we can assist within your timeframe |
What helps us help you effectively
The quality of our initial guidance depends heavily on understanding your actual context rather than making assumptions. These elements significantly improve our ability to provide relevant insights.
Current obligation structure
Who you owe what to, payment schedules you're working with, any existing negotiations or agreements already in place.
Cash flow patterns
Not asking for detailed financials, but understanding whether your revenue is consistent, seasonal, or unpredictable changes the conversation entirely.
Stakeholder dynamics
Who needs to approve decisions on your end, who you're negotiating with on the other side, any relationship factors that constrain options.
Previous approaches
What you've already tried helps us avoid repeating ineffective strategies and identifies where a different angle might work better.
Timeline constraints
Whether you have weeks to strategize or days before consequences kick in fundamentally changes what's realistic to accomplish.
Desired outcomes
Beyond solving the immediate problem, what would an ideal resolution look like? Sometimes there are creative solutions that address multiple objectives.